To change the face of collaboration, we need a special team. We look for creative, accomplished, and challenge-hungry people from various backgrounds. Then we give them the trust, tools, and balance to do amazing work in their own ways.
For every one thing we’ve mastered, there are a hundred more we want to get better at. Quip is a place to bring your expertise and make a huge impact, but also get mentorship from some of the brightest, friendliest people in technology.
We believe that individual impact doesn’t require long hours — it comes from working smart on the right things. We build great stuff all day, then leave on time to enjoy our hobbies, families, pets, or whatever else it is that makes us happy.
Quip is committed to building a diverse workforce. Through strategic partnerships, ongoing diversity recruiting programs, and a company-wide focus on interview training and people development, we actively pursue and hire candidates who have been historically underrepresented in tech. We encourage applications from candidates who are LGBTQ+, women, Black, LatinX, American Indian, first-generation students, and people with disabilities.
“We’ve been really good about not adding overhead to engineers lives. We don’t have a lot of meetings, a lot of bureaucracy.”Shrey Banga Engineering
“At Quip, I feel completely at home. Our culture, like our product, is casual and conversational, built on a strong foundation of mutual trust and respect. I love working on a product that’s so key to our customers’ core work; everything we do to make Quip better directly translates to better outcomes for a bevy of companies I admire. I bring my whole self to work every single day.”Diana Berlin Product Manager
“To be successful at Quip you have to be willing to try new things because we are still trying to figure out who we are and who we want to be when we grow up. I think the people who are really successful are those that can pick up different projects.”Logan Randolph Product Marketing Manager
“I love coming into work knowing that no day is going to be like the one before. That could look like a new face or a new product feature – regardless, working here is just very exciting.”Alex Meza Sales
We are a data-driven company, after all.
parents on the team
ways to make coffee in our office
pounds of fresh fruit delivered per week
puns made since 2012
When you combine Quip’s values with generous Salesforce benefits, you end up with a really great place to work.
Most employees (including our founders) leave the office around 5:30pm
New parents can take advantage of Salesforce’s generous parental leave programs
We actively work on ways to be more inclusive in our culture and in our hiring
Currently, 30% of our engineers are women
Regular team charity outings, plus 7 days of volunteer time off (VTO) per year
See this article for more thoughts on our culture from our CEO, Bret Taylor
Quip’s engineering culture is built around trust. We pride ourselves on individual ownership and thoughtful communication. We work fast and push code daily — but also invest in our tools so we can leave work at work. You don’t need to know a specific language or framework. You just need a desire to take responsibility and learn quickly.
Learn MoreDesign is more than how it looks: we’re a team of creative, technical, and customer-focused product managers, designers, copywriters, and prototypers. We care deeply that Quip is as intuitive as it is powerful, and that our brand is one people love. If you want your work to improve how other people work, come join us.
Our sales team is building Quip’s business by forging life-long relationships with our customers. We’re not just selling a collaboration tool; we’re bringing joy to modern businesses as we help them discover a new, better way of working.
Learn MoreWe pride ourselves on being the most responsive partners our customers work with. We measure our success by whether or not every single person at any given company considers Quip an essential part of their day.
Hiring great people, giving them the tools they need, and keeping them happy: This is what our operations team focuses on. They balance the books, make our office space amazing, and do what it takes to keep Quip running.
Learn MoreOur goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we’re looking for: a software engineering generalist who’s passionate and cares deeply about product development.
At Quip, our engineers are always learning new things — we all work cross-platform and full-stack. We pride ourselves on writing high-quality code and maintainable systems that make our lives easier, across Javascript, C++, Python, Java, and Objective-C. Every engineer works on exciting, meaningful projects that impact our technical and product strategy.
We work closely with Product Managers and Designers to define new features, and help map the future of Quip. We’re building the next generation of products leveraging frameworks, such as React, and tackling complex problems related to large-scale backend infrastructure and mobile platforms. We’re building a team of talented, thoughtful people who will work together to build an enduring company that will change the way teams work together.
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we’re looking for: a software engineering generalist who’s passionate and cares deeply about product development.
At Quip, our engineers are always learning new things — we all work cross-platform and full-stack. We pride ourselves on writing high-quality code and maintainable systems that make our lives easier, across Javascript, C++, Python, Java, and Objective-C. Every engineer works on exciting, meaningful projects that impact our technical and product strategy.
We work closely with Product Managers and Designers to define new features, and help map the future of Quip. We’re building the next generation of products leveraging frameworks, such as React, and tackling complex problems related to large-scale backend infrastructure and mobile platforms. We’re building a team of talented, thoughtful people who will work together to build an enduring company that will change the way teams work together.
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we’re looking for: a software engineering intern who’s passionate and cares deeply about product development.
At Quip, every engineer works on exciting, meaningful projects that impact our technical and product strategy. We work closely with Product Managers and Designers to define new features, and help map the future of Quip. Our engineers are always learning new things — we all work cross-platform and full-stack. We’re building the next generation of products leveraging frameworks, such as React, and tackling complex problems related to large-scale backend infrastructure and mobile platforms. We pride ourselves on writing high-quality code and maintainable systems that make our lives easier, across Javascript, C++, Python, Java, and Objective-C.
We’re building a team of talented, thoughtful people who will work together to build an enduring company that will change the way teams work together.
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
At Quip, we strive to build a new class of productivity tool that every person at every company enjoys using every single day. Recruiting plays a crucial part in achieving this goal as we identify, recruit and hire the best talent in the market with a strong focus on diversity and transparency.
As a Senior Technical Recruiter, you’ll be responsible for filling our technical roles, such as Software Engineers, Site Reliability Engineers, Data Scientists, Product Managers, Designers and Engineering Managers. You have a proven track record of sourcing and hiring candidates through various sources. You are ready to develop recruiting strategies and able to manage forecasting goals.
3-months
6-months
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
At Quip, we strive to build a new class of productivity tool that every person at every company enjoys using every single day. Recruiting plays a crucial part in achieving this goal as we identify, recruit and hire the best talent in the market with a strong focus on diversity and transparency.
As a Technical Recruiter, you’ll be responsible for filling our technical roles, such as Software Engineers, Site Reliability Engineers, Data Scientists, Product Managers, Designers and Engineering Managers. You have a proven track record of sourcing and hiring candidates through various sources.
3-months
6-months
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
At Quip, we strive to build a new class of productivity tool that every person at every company enjoys using every single day. Recruiting plays a crucial part in achieving this goal as we identify, recruit and hire the best talent in the market with a strong focus on diversity and transparency.
As a Technical Sourcer, you will own and drive technical sourcing, finding innovative ways to locate and engage top passive talent in the marketplace to support your technical team’s demanding pipeline. You will develop a strong working relationship with all technical recruiters and hiring managers they support, playing a key role in weekly meetings to discuss top of funnel metrics. This is a unique opportunity to standout in an already busy technical sourcing market with our brand and buy in from internal executive management.
3-months
6-months
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
At Quip, we strive to build a new class of productivity tool that every person at every company enjoys using every single day. Recruiting plays a crucial part in achieving this goal as we identify, recruit and hire the best talent in the market with a strong focus on diversity and transparency.
As a Quip Recruiting Coordinator, you will own and drive Talent team excellence through strategic operational improvements, premier candidate experience, and process expertise. You will have the opportunity to manage team-wide projects that touch every aspect of recruiting while collaborating with Recruiters, Sourcers, and hiring teams of the highest caliber.
The Recruiting Coordinator’s close working relationship with both recruiters and interviewers provides a unique perspective into the interviewing experience, and you will be an expert at finding solutions that accommodate the diverse needs of everyone involved in the process. This is a high-impact, high-potential role with incredible exposure to all aspects of the business. Join us!
3-months
6-months
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we’re looking for: an engineer with a strong focus on product, who’s an expert in front-end development and is excited to develop their skills in other areas.
At Quip, our engineers are always learning new things — we each have our areas of expertise, but all of us work cross-platform and full-stack. We pride ourselves on writing high-quality code and maintainable systems that make our lives easier, across Javascript, C++, Python, Java, and Objective-C. Every engineer works on exciting, meaningful projects that impact our technical and product strategy.
We work closely with Product Managers and Designers to define new features, and help map the future of Quip. We’re building the next generation of products leveraging frameworks, such as React, and tackling complex problems related to large-scale backend infrastructure and mobile platforms. We’re building a team of talented, thoughtful people who will help us build an enduring company that will change the way teams work together.
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we’re looking for: an engineer with a strong focus on product, who’s an expert in mobile development and is excited to develop their skills in other areas.
At Quip, our engineers are always learning new things — we each have our areas of expertise, but all of us work cross-platform and full-stack. We pride ourselves on writing high-quality code and maintainable systems that make our lives easier, across Javascript, C++, Python, Java, and Objective-C. Every engineer works on exciting, meaningful projects that impact our technical and product strategy.
We work closely with Product Managers and Designers to define new features, and help map the future of Quip. We’re building the next generation of products leveraging frameworks, such as React, and tackling complex problems related to large-scale backend infrastructure and mobile platforms. We’re building a team of talented, thoughtful people who will help us build an enduring company that will change the way teams work together.
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we’re looking for: an engineer with a strong focus on product, who’s passionate about growth, making decisions based on data, and is excited to develop their skills in other areas.
As part of Growth, we focus on product changes to get more engaged teams using Quip. We develop hypotheses about how to increase team adoption, and we challenge ourselves to find the shortest path to validating those hypotheses. We optimize for learning by building minimum viable products, recording videos of user tests, running A/B tests, and talking with our users. We also invest heavily in tools that let us iterate and analyze data as quickly as possible. The faster that we iterate, the faster we’ll learn.
We work closely with Product Managers, Designers, Customer Success, and Marketing to get a deep understanding of user engagement. We care less about “growth hacking” and more about measurably growing the product by solving real problems for our users.
At Quip, our engineers are always learning new things — we each have our areas of expertise, but all of us work cross-platform and full-stack. We pride ourselves on writing high-quality code and maintainable systems that make our lives easier, across Javascript, C++, Python, Java, and Objective-C. Every engineer works on exciting, meaningful projects that impact our technical and product strategy. We’re building a team of talented, thoughtful people who will help us build an enduring company that will change the way teams work together.
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we’re looking for: an experienced engineer, who’s an expert at building scalable systems, and is excited to develop their skills in other areas.
At Quip, our engineers are always learning new things — we each have our areas of expertise, but all of us work cross-platform and full-stack. We pride ourselves on writing high-quality code and maintainable systems that make our lives easier, across Javascript, C++, Python, Java, and Objective-C. Every engineer works on exciting, meaningful projects that impact our technical and product strategy.
We work closely with Product Managers and Designers to define new features, and help map the future of Quip. We’re building the next generation of products leveraging frameworks, such as React, and tackling complex problems related to large-scale backend infrastructure and mobile platforms. We’re building a team of talented, thoughtful people who will help us build an enduring company that will change the way teams work together.
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
Our Business Operations team defines Quip’s go-to-market strategy and builds the systems that make it run efficiently. We work on exciting and meaningful projects that impact all functions of our business. As a member of our small but mighty team, you will constantly be learning. You will tackle complex questions and work closely with our Marketing, Sales, Customer Success and Product leaders to build and execute strategy.
As we grow and scale the Quip business, we are seeking a Director who can drive and refine our go-to-market approach. The role will span high-level strategy to aspects of everyday sales tactic; you will work closely with senior Salesforce executives to achieve consensus on key issues and have the opportunity to hire and manage a team of analysts, while simultaneously figuring out how to string together a complicated dataset to provide a propensity-to-buy list for a regional sales manager.
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
Our sales team builds Quip’s business by forging life-long relationships with our customers. We sell more than just a collaboration tool; we’re bringing joy to modern businesses as we help them discover a new, better way of working.
Quip’s Chief Revenue Officer is the Head of Sales, and will lead the Quip Sales organization. This role will be responsible for defining and executing the Quip go-to-market strategy, including developing plans for long term revenue growth and targeted customer acquisition. This position reports to Quip’s CEO.
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
Salesforce, the Customer Success Platform and worlds #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you- go business model, and a new integrated corporate philanthropy model. These founding principals have taken our company to great heights, including being named one of Forbes’ “World’s Most Innovative Company” five years in a row now and one of Fortune’s 100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for “family”) made up on our employees, customers, partners and communities, we are working to improve the state of the world.
Quip is Salesforce’s collaboration and content platform for the “new worker”and is quickly emerging as the application to drive increased employee, team productivity and helping to dispense with long emails chains and endless meetings. As a newly acquired company by Salesforce, Quip enjoys being a part of a well respected, innovative thought leader while remaining a nimble, fast growing and emerging Team. In partnership, Quip stands poised to become the new way to “get work done better and faster.”
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
Our goal at Quip is to build a productivity suite that every person at every company loves using every single day. What we’re looking for: a thoughtful manager with a background in software engineering who will help shape the way we operate and grow as a team.
At Quip, engineering managers focus on people first. Our priority is to ensure that engineers are challenged, have the opportunities and resources to grown and learn, and to empower each individual to make decisions that are in their best interest. We are mentors, coaches and advocates. It’s our responsibility to understand the needs of each engineer and represent them in the course of our work.
Our team of engineers is incredibly strong and experienced. We focus on keeping a dynamic, healthy and productive team by looking for ways to improve happiness and efficiency — always while fostering and maintaining transparency, communication, and Quip’s culture. We help engineers prioritize and manage the scope of their projects and act as advisors and sounding boards, providing operational support where useful. We are responsible for the sustainable growth of the team, emphasizing diversity and inclusion and ensuring that new engineers have the best possible experience.
As engineering managers, we work closely with our team of engineers, as well as Product Managers, Designers, the Business team, and leadership to shepherd new projects and help map the future of Quip. We’re building a team of talented, thoughtful people who will work together to build an enduring company that will change the way teams work together.
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
At Quip, we have built what we think is an amazing new way for teams to collaborate, communicate, and make decisions, whether you’re three friends in an office, or one of the largest companies on the planet with tens of thousands of employees at all corners of the globe. Our SF-based Site Reliability Engineering (SRE) team makes sure that Quip is delightfully fast, always available for our customers whenever they need it, and well-insulated from unpleasant surprises or outages.
We never lose sight of the principle that you cannot meet these goals at the expense of the team working on them: maintaining a healthy and supportive work environment that encourages happiness, good work-life balance, and technical and personal growth is as of much a core value for us as having top-notch operational standards.
Our team focuses on keeping our product running smoothly, consistently, and without manual toil, in both public cloud services or bare-metal on-premise environments. We continually improve our technology and processes to create easy-to-understand robust scaling, observability, and automation. SRE works closely with the rest of engineering to continue shipping new features to delight our customers and spread Quip to new teams, quickly and with little risk. We work to continually reduce the complexity that comes along with running large featureful applications over the Internet, especially for enterprise customers.
We know we have a keen product, and a fantastic place to work, and we’re looking for some great people to join our SRE team to keep everything that way!
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
As a Marketing Strategy and Operations Manager you will work to create scalable processes that ensure best practices in lead generation and database management. You will also conduct complex data analyses that will be used to inform strategic decisions by stakeholders from across the company. You will be working in a fast-paced environment managing multiple projects at once.
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we’re looking for: a generalist Product Manager who’s passionate and cares deeply about product development.
We work closely with Software Engineers and Designers to define new features, and help map the future of Quip. We’re building a team of talented, thoughtful people who will work together to build an enduring company that will change the way teams work together.
Quip's mission is to build a new class of productivity tools that every person at every company enjoys using each day. We're looking for a seasoned product analyst who can surface actionable insights that transform our product. This role will primarily focus on informing product strategy and development by deriving insights from our data and presenting them to key stakeholders.
The technical project manager will assist in helping the largest organizations in the world deploy Quip to their employees, customers, and partners. You'll partner with cross-functional teams like engineering, product, and design to help our largest customers deploy and maintain complex integrations with Quip. Enable business change through management of complex, ambiguous programs that span across multiple teams and organizations.
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
Quip, a Salesforce company, is on a mission to change the way teams work together. We’re doing this by building a new class of productivity tool that every person at every company enjoys using every single day.
We’re looking for a hard-working, critically-thinking, and self-motivated Product Designer to join the small and passionate Quip design team. This designer must excel at visual design work (both working within visual systems and inventing new visual systems), possess proven interaction design experience, and be confident and comfortable navigating all aspects of the design process.
The ideal candidate has significant experience designing beautiful, effective web, mobile, and desktop applications with user-focus, a creative mindset, and pixel-perfect attention to detail. This person must be able to understand the underlying business objectives, rapidly problem solve though mockups and prototypes, and positively respond to creative feedback. We’re looking for someone who is comfortable with autonomy and ambiguity, capable of providing product direction, and driving consensus on their team, while working collaboratively with product managers, engineers, and executive stakeholders.
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
Quip’s mission is to build a new class of productivity tools that every person at every company enjoys using each day. We’re looking for a seasoned product analyst who can surface actionable insights that transform our product. This role will primarily focus on informing product strategy and development by deriving insights from our data and presenting them to key stakeholders.
Our Data Science and Analytics team is small, which means that flexibility is crucial. As a product analyst at Quip, you’ll partner with cross-functional teams like engineering, product, and design. You’ll also be a self-starter who isn’t afraid to dive deep into the data, look ahead for potential opportunities and broad impact, and plan the data and product roadmap accordingly.
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. We’re looking for a web developer that’s passionate about building delightful brand experiences and has a deep familiarity and comfort with all aspects of the process of web development, including version control.
As Quip’s web developer, you will be responsible for our product marketing website, including the development and source code management of the site. You will work closely with the design, product engineering, and marketing teams to prototype, iterate, and launch new experiences that define Quip to perspective customers. The ideal candidate has multiple years of experience — at an agency, on an in-house team, or as a freelancer — working on a large-scale, customer-facing websites and enjoys jumping between both the big picture and the details.
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
Quip, a Salesforce company, is on a mission to change the way teams work together. We’re doing this by building a new class of productivity tool that reduces daily meetings and emails, and we’re looking for a multi-disciplinary designer with a strong visual aesthetic and an understanding of what makes brands tick.
Our design team is small, but we have a big impact on Quip. We’re currently stacked with some very accomplished product designers, and we’re looking to build out the visual team with equally great talent. That’s where you come in. You’ll be working closely with our Art Director (and with other designers, engineers, and marketing managers) on branding and marketing collateral for Quip. This includes, but is not limited to: website design, email/advertising/marketing campaigns, swag, event collateral, and other extensions of the Quip brand. We do critiques twice a week. They’re fun.
This role has big opportunities for growth, and you’ll be in a unique position to work on a variety of projects with a variety of teams. Come build Quip with us.
Quip is dedicated to growing a diverse organization with an emphasis on equality and inclusiveness. As a Diversity Program Lead, you will ideate, strategize and execute on Diversity and Inclusion programs and related recruiting efforts across the organization.
This role will partner closely with various business units to embed Diversity as a top focus and key value within each function. This person will work closely with Recruiting to ensure we are identifying, attracting and engaging underrepresented candidates, and will partner with Quip executives and leaders to ensure we are fostering an inclusive environment by driving our strategy and plans in this area and through focus on execution - driving training programs, best practices and analyzing our efforts.
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
Quip’s mission is to build a new class of productivity tools that every person at every company enjoys using every single day. We are looking for an experienced customer success leader who can take the Customer Success Group and our customers into this new era of productivity. As the Head of Customer Success at Quip, you will be responsible for setting the north star for our customers, and enabling them to revolutionize their workflows, processes, and businesses by leveraging Quip.
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
Quip’s mission is to build a new class of productivity tools that every person at every company enjoys using every single day. We are looking for a High Touch Customer Success Manager to lead our most strategic enterprise customers on their journey to true business and cultural transformation.
First things first: this is not your average Customer Success position. We are a lean, do-it-all team with the mission to inspire and enable hundreds of thousands of employees at each company to change their daily workflow habits (looking at you, email and meetings). And we live on the leading edge of our product, evangelizing the Quip vision to our enterprise customers while also representing their voice as we partner with our Product team to shape the future of Quip.
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. We’re looking for a Technical Customer Success Manager to be our customer-facing, post-sales technical expert who drives our customers’ Quip success by leading and executing key technical initiatives to fuel deployment, adoption and long-term health.
As part of the Customer Success team, you’ll know the product inside and out, you’ll help our customers maximize the possibilities of Quip, and you’ll focus on building strong, trusted relationships both externally with customers and internally with our cross-functional teams. You’ll be living on the leading edge of our product and our customers’ needs, so this role requires expertise in strategic thinking and on-the-fly discovery. You’re not just an executor — you’re a builder. You love learning the customer’s business, understanding their needs and figuring out the best path to mutual success.
You’re a creative, solution-focused professional who can both take and give direction. You’re self-sufficient and proactive. You thrive in a scaling, ambiguous environment. And you build automations because you absolutely hate doing the same thing twice.
If you have an innate curiosity, can communicate as effectively with C-level customers as with engineers, can navigate and manage complex technical initiatives, and can identify and implement solutions to achieve wide-spread adoption for Quip’s customers, we want to talk to you!
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.
Quip’s mission is to deliver a world-class productivity platform that every user at every company enjoys using every day. Our Customer Success Group works to delight our customers, to drive business transformation, and to help inform a better product for our customers. We are a highly cross-functional team that works closely with Sales, Marketing, Engineering, Product teams, and pride ourselves in sharing qualitative and quantitative insights to help our customers realize value quickly. Members of the Customer Engagement and Programs (CEP) team are challengers and experts in synthesizing data to build more effective programs and relationships with and for our customers.
As a Customer Success Manager on the Customer Engagement and Programs team, you will work with a wide portfolio of strategic prospects and mid-market customers (some of the world’s most innovative and respected brands) and inspire teams to use Quip to make decisions faster. This role is based in San Francisco, CA.
Focused on improving the end user’s experience in both the pre- and post-sales world, your job is part customer advocate, program manager, and coach. We take a multi-disciplinary approach to end user success and execute both one-to-few and one-to-many user journey programs. With a focus on delivering high-quality outcomes, approximately 50% of your time will be spent onboarding new users, ~20% of your time will be dedicated to managing a portfolio of customers, and ~30% will lie in program creation and implementation.
A strong candidate will be obsessed with solving problems, unafraid to ask questions and seek out answers, and thrives in a rapidly changing environment where one can design, execute and iterate quickly. And as a dedicated customer advocate, this person will be deeply empathetic about our customers and the internal teams we partner with.
You will be taken to Salesforce’s careers website, https://salesforce.wd1.myworkdayjobs.com.